In order for the coaching to work, it is essential to have clear agreements and policies. Please take time to read the following carefully. If there is anything that is unclear we can discuss it in our next session or you can contact me.

Once you have signed the agreement statement, I will assume that you have read, understood and accepted all the policies mentioned below.

Privacy

Be assured that Women’s Life Coach is committed to managing your data responsibly.

This means that all information shared during our coaching sessions and identifying details will be kept strictly confidential at all times.

If you subscribe to my newsletter or mailing list I will never send you spam, or sell, hire or rent your contact details to any third party. In addition, you are free to unsubscribe from my newsletter at any time.

Nature of the coaching relationship

Women’s Life Coach is not therapy and should not be construed as a substitute for therapy. It does not focus on the treatment of emotional or cognitive disorders. If you decide to begin coaching sessions it is important that you understand this distinction and that you are aware that you are entering into the coaching relationship at your own risk.

If at any point, you feel the need for counseling or psychotherapy it is your responsibility to seek a licensed professional. Likewise, if I feel that you may benefit more from psychotherapy or counseling than from coaching, I will not hesitate in suggesting that you seek this form of support. If this occurs we can either stop the coaching or if all parties agree that coaching and therapy can co-exist, we can continue.

If you are already in therapy you should discuss the possibility of coaching with your therapist and inform him/her of your intention to begin coaching. Therapy and coaching can be complimentary processes if their different approaches are clearly defined and understood by all parties involved.

Coaching results are not guaranteed and I am not responsible for your outcomes. You are responsible for identifying your own goals and producing results. I am responsible for providing you with support, encouragement, and constructive feedback so that you can achieve your goals.

If I say anything that upsets you or doesn’t fit for you please let me know as soon as possible so that we can deal with it. Because our sessions are by telephone this is especially necessary as I have no body language cues to read. Your honest feedback is therefore essential to a healthy working relationship.

Coaching calls

Please ensure that you call me at our agreed times. If you call late our session will end at the normal time and will not be extended. If you repeatedly call late I will ask you to change this behaviour.

If you need to reschedule or cancel a session please give me at least 24 hours notice. This will allow me to offer someone else a coaching session. You can contact me either by e-mail or telephone. If you get the answer-machine please leave a clear message.

If you are ill on the day or experience an emergency please contact me as soon as possible by telephone and I will reschedule your session.

If you simply miss a session without any advance notice it will not be rescheduled and you pay for it anyway.

You are entitled to 3 rescheduled sessions, after which we will evaluate whether the coaching is working for you. If we agree to end the coaching I will refund any outstanding sessions.

If I am forced to reschedule a session, I will give you at least 24 hours notice. This will only be in extreme circumstances.

You are welcome to e-mail me at any time between sessions and I will respond promptly. If I am away from e-mail for more than 48 hours I will let you know.

Payment

You pay a month at a time by cheque or online. If you prefer, you can pay several months in advance. If you are experiencing financial difficulties let me know. I do not allow late payments, unless this has been agreed in advance.

Ending the coaching

Please give me at least a weeks notice if you intend ending the coaching. This allows us to plan the ending and spend some time consolidating our achievements.

Further information

For further information, contact me here or by telephone on + 44 (0) 1225 314 694.